VailSoft's Bulk Auction Item Lister for eBay
SUPPORT
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NEW 2.5 VERSION AVAILABLE! VailSoft's Bulk Auction Item Lister for eBay SUPPORT |
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We Stand Behind Our Products! We work hard at VailSoft to produce efficient, bug-free software. In order for software to run correctly, the hardware must be working well too. If you experience any problems with the software, the BEST way to get support is to email our support department at:
We get lots of calls during the day, and our technicians are much more efficient handling any problems you may have via e-mail. It's imperative that you tell us exactly what's wrong, and what the symptoms of the problem are. We have built a test feature into the software, and if you experience problems, our techs can walk you through sending a test posting to us. We can examine your posting and see exactly where the problem lies. If you have an emergency, and need to reach us by phone, call 1-970-479-7900, but please be advised that wait times on the phones can be long. You can fax your question to us at 1-970-479-7999. Please address all faxes to the Support Department, and please include your e-mail address
so we can respond to your question in a timely manner.
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